At Reforestal OÜ, we value and respect the privacy of our users. This Privacy Policy describes how we collect, use and protect your personal information when you access and use our website reforestal.al.

1. Information we collect
We may collect different types of personal and non-personal information when you interact with our website, such as:
- Personal information provided by the user: Name, email, phone number, address, payment details or other information that you voluntarily choose to share.
- Automatic information: IP address, browser type, device used, operating system, pages visited, duration of navigation and cookies.

2. Use of information
The information collected is used for the following purposes:
- Provide the requested services or products.
- Improve the user experience and personalize content.
- Perform analysis and statistics to optimize the website.
- Contact you in case of technical support, promotions or updates.
- Comply with our legal obligations.

3. Sharing information with third parties
At reforestal.al, we use trusted third party services to ensure the proper functioning of our platform and improve your experience. These providers process your data under our instructions and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Below, we detail our service providers and their role:

Cloudys (Estonia): Web hosting and database provider.

Cloudys Privacy Policy

MySQL (Germany and United States): Transactional and user data storage service.

MySQL Privacy Policy

PHPMyAdmin (Germany): Tool for database management.

PHPMyAdmin Privacy Policy

WooCommerce (United States): E-commerce platform used to manage orders and customer information.

WooCommerce Privacy Policy

WooPayments (United States and United Kingdom): Payment processor used to manage transactions securely.

WooPayments Privacy Policy

Indeed Ultimate Affiliate Pro (United States): Tool for managing our affiliate program.

Indeed Ultimate Affiliate Pro Privacy Policy

Chatbase (United States): Service to analyze and optimize bots and deliver better user experiences.

Chatbase Privacy Policy

4. Use of cookies
Our website uses cookies to improve the user experience. You can configure your browser to reject them, although this may affect the functionality of the site. For more information, see our Cookie Policy.

5. Data protection
We adopt technical, administrative and physical security measures to protect your personal information against unauthorized access, loss, alteration or disclosure.

IP addresses and access to information
During the use of our website, we collect technical information such as your IP address to ensure the security of our platform and optimize its performance.
- Access Restriction: The stored technical information is protected by advanced security protocols, and can only be accessed by our internal team from our authorized IP addresses.
- Unauthorized Access Prevention: Any external access attempt from unauthorized IP addresses will be automatically blocked by our security systems.
- Exclusive Use: The information is used exclusively for internal operational purposes, such as traffic analysis, detection of suspicious activities and improvement of our services.

6. Services Used, Countries Involved and Data Collected

You have the right to:

• Access the information we have collected about you.
• Request rectification or deletion of your information.
• Oppose the use of your information for certain purposes.
• Withdraw your consent at any time, without affecting the lawfulness of the processing based on prior consent.

To exercise these rights, contact us at peter@reforestal.al or directly with our collaborator Peter Rosinski.

7. International data transfers

Some of the services we use may store or process your data outside the European Economic Area (EEA). In these cases, we ensure that your data is protected by:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Additional security measures, such as encryption and strict access controls.

8. Links to third parties
Our website may contain links to third party websites. We are not responsible for the privacy policies or the content of such sites. We recommend that you review the privacy policies of the sites you visit.

9. Security and Confidentiality

We ensure that data shared with third parties is processed securely and only for the specified purposes. In addition, these providers are obliged to comply with international security standards.

10. Changes to this policy
We reserve the right to update this Privacy Policy at any time. Any changes will be notified on this page and, if significant, will be reported by other reasonable means.

11. Contact
If you have questions, concerns or wish to exercise your rights related to your personal information, please contact us at:

Email: info@reforest.al
Phone: +49 1573 3950324
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141
Direct contact: Peter Rosinski, peter@reforestal.al

Thank you for trusting us. Your privacy is our priority.